{"id":68,"date":"2023-05-03T09:11:03","date_gmt":"2023-05-03T14:11:03","guid":{"rendered":"https:\/\/www.bpogs.com\/nueva\/?page_id=68"},"modified":"2023-06-15T11:53:42","modified_gmt":"2023-06-15T16:53:42","slug":"web-support","status":"publish","type":"page","link":"https:\/\/www.bpogs.com\/english\/web-support\/","title":{"rendered":"Web Support"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1683915511158{margin-top: 14% !important;margin-bottom: 4% !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"font-size: 22pt; color: #000; font-weight: bold; line-height: 1;\">Web Support <\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 12pt; color: #000000; font-weight: 400; text-align: justify;\">We focus on providing technological solutions and support to companies that use online communication channels to interact with their customers, such as live chat, email, and social media. <\/p>\n<p style=\"font-size: 12pt; color: #000000; font-weight: 400; text-align: justify;\">These solutions can include contact management software, response automation, and data analysis, with the aim of improving efficiency and customer satisfaction. <\/p>\n<p style=\"font-size: 12pt; color: #000000; font-weight: 400; text-align: justify;\">We offer consulting services to optimize customer support processes and improve the online user experience. <\/p>\n<p style=\"font-size: 12pt; color: #000000; font-weight: 400; text-align: justify;\">With our service we provide information and technical support to company users, attending to internal and external requests and incidents related to information technology (IT). <\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"font-size: 12pt; color: #000000; font-weight: 400; text-align: justify;\"><strong>We include:<\/strong><br \/>\n\u2022 Continuous service improvement.<br \/>\n\u2022 Root cause analysis for final solutions.<br \/>\n\u2022 Satisfaction surveys.<br \/>\n\u2022 Monitoring and compliance of management indicators.<br \/>\n\u2022 Creation of manuals and instructions that allow the agile management of the service.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1686848019666{margin-top: 2% !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\"><a style=\"text-decoration: none;\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=573102708477&amp;text&amp;type=phone_number&amp;app_absent=0\" target=\"_blank\" rel=\"noopener\"><span class=\"ver\">Contact us now<\/span><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;389&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p> [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":10,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":566,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/68\/revisions\/566"}],"wp:attachment":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/media?parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}