{"id":48,"date":"2023-05-03T08:56:25","date_gmt":"2023-05-03T13:56:25","guid":{"rendered":"https:\/\/www.bpogs.com\/nueva\/?page_id=48"},"modified":"2023-08-19T08:23:18","modified_gmt":"2023-08-19T13:23:18","slug":"global-culture","status":"publish","type":"page","link":"https:\/\/www.bpogs.com\/english\/global-culture\/","title":{"rendered":"Global Culture"},"content":{"rendered":"

[vc_row content_placement=”middle” css=”.vc_custom_1683135191237{margin-top: 12% !important;margin-bottom: 4% !important;}” conditional_render=”%5B%7B%22value_role%22%3A%22administrator%22%7D%5D”][vc_column width=”1\/2″][vc_column_text]<\/p>\n

We believe in social responsibility<\/p>\n

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We promote sustainable practices such as fair hiring, fair pay, wellness plans, emotional salary, and actions to promote good practices. We positively impact the lives of our employees, and consider it imperative to work from the culture, committing ourselves to improving the physical and mental health and personal development of all members of the community.<\/p>\n

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Some of the wellness strategies we implement are:<\/p>\n

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\u2022 Andes 3.0
\n\u2022 Global Team
\n\u2022 Continuous improvement project “Genesis”
\n\u2022 Growing Talent
\n\u2022 Customer Service Week
\n\u2022 Global Learning: Knowledge Factory
\n\u2022 Internal English Academy (Global Speaks)
\n\u2022 Ping pong Tournament
\n\u2022 Scatter Zones
\n\u2022 Values Store<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”476″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1683136388188{margin-top: 5% !important;margin-bottom: 4% !important;}” conditional_render=”%5B%7B%22value_role%22%3A%22administrator%22%7D%5D”][vc_column width=”1\/3″][vc_single_image image=”474″ img_size=”full” alignment=”center”][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Our training process is centralized in the Discovery Learning methodology,<\/strong> which aims for the agent to build knowledge and incorporate new information into their previous knowledge, thus obtaining an impact on commercial indicators, productivity, and the employee rotation of our accounts.<\/p>\n

Our goal<\/strong> is to work closely with our customers to understand their needs and help them grow. We strive to establish lasting relationships and offer customized solutions for your specific needs.<\/p>\n

By growing together, we can achieve more of our common goals, improve service quality, and increase customer loyalty and commitment.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1683137549771{margin-top: 4% !important;padding-top: 7% !important;padding-right: 4% !important;padding-bottom: 5% !important;padding-left: 4% !important;background-image: url(https:\/\/www.bpogs.com\/nueva\/wp-content\/uploads\/2023\/05\/cultura.jpg?id=198) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” conditional_render=”%5B%7B%22value_role%22%3A%22administrator%22%7D%5D”][vc_column][vc_column_text]<\/p>\n

Sucess pillars<\/p>\n

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Business Intelligence<\/p><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Technology Processes<\/p><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Structure and Support Management<\/p><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Variation Management (Ranking)<\/p><\/div> <\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1683138142575{margin-top: 2% !important;padding-left: 5% !important;}”][vc_column_inner width=”1\/3″]

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Quality Control<\/p><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

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Recruitment Processes<\/p><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

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Specialized human talent, Incentives, and wellness plan<\/p><\/div> <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[…]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":30,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":606,"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/pages\/48\/revisions\/606"}],"wp:attachment":[{"href":"https:\/\/www.bpogs.com\/english\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}