We believe in social responsibility

We promote sustainable practices such as fair hiring, fair pay, wellness plans, emotional salary, and actions to promote good practices. We positively impact the lives of our employees, and consider it imperative to work from the culture, committing ourselves to improving the physical and mental health and personal development of all members of the community.

Some of the wellness strategies we implement are:

• Andes 3.0
• Global Team
• Continuous improvement project “Genesis”
• Growing Talent
• Customer Service Week
• Global Learning: Knowledge Factory
• Internal English Academy (Global Speaks)
• Ping pong Tournament
• Scatter Zones
• Values Store

Our training process is centralized in the Discovery Learning methodology, which aims for the agent to build knowledge and incorporate new information into their previous knowledge, thus obtaining an impact on commercial indicators, productivity, and the employee rotation of our accounts.

Our goal is to work closely with our customers to understand their needs and help them grow. We strive to establish lasting relationships and offer customized solutions for your specific needs.

By growing together, we can achieve more of our common goals, improve service quality, and increase customer loyalty and commitment.

Sucess pillars

Business Intelligence

Technology Processes

Structure and Support Management

Variation Management (Ranking)

Quality Control

Recruitment Processes

Specialized human talent, Incentives, and wellness plan